![]() If this happens, they need to re-enroll in their non- Okta-based Symantec VIP enrollments. Users are unenrolled from their other, non- Okta Symantec VIP enrollments when they remove their Okta-based enrollment from their Okta Settings page. In the web browser on your computer, enter the security code in the Verify with Symantec VIP page.On your mobile device, open the VIP Access app to obtain a six-digit security code.In the web browser on your computer, enter your Okta username to sign in to your Okta org.Įnter your Okta password and click Verify. Enter all codes in the same order as they appear in the app. In the web browser on your computer, enter the following information in the Set up Symantec VIP page:.On your mobile device, open the VIP Access app: In the web browser on your computer, sign in to your Okta org. Make sure you've installed the VIP Access app on your mobile device. Either way, they control the mapping between their users and VIP credentials. They may also provide you with a self-service portal where you can do it yourself if theyre set up to do that. The first time you sign in to Okta after your admin has configured Symantec VIP as a factor in Okta, you're prompted to set up Symantec VIP. The business that advised you to use the VIP Access app needs to assign that credential ID to you within their system. Click Inactive in the upper right and then select Activate.Įnd-user experience First-time authentication.Click Browse to select the certificate that you obtained from Symantec VIP Manager.Įnter the password that you used when you obtained the certificate from Symantec VIP Manager.On the Factor Types tab, click Symantec VIP and then click Edit.In the Admin Console, go to Security Multifactor. Obtain a new certificate from Symantec VIP Manager.The expiration date is shown in Certificate details in the Factor Types tab. Certificates are typically valid for two years. Enter this security code along with your password to add strong authentication to your favorite websites.Perform these steps if you need to replace the certificate for any reason, such as before it expires. ![]() ![]() Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. You can generate a security code even if you do not have a network or mobile connection. ![]() The strong authentication method you use depends on the method implemented by your participating organization. Note: Fingerprint authentication requires that your mobile device is fingerprint capable and that you have registered a fingerprint on the device.
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